StyleSeat

Manage Credit Cards

How to tip your StyleSeat professional and manage your default tip.

Tip Your Professional

Temporary Authorization

Learn about the process for refunds related to a No-Show/Late Cancellation policy

Refund: Missed or Late Cancel Appointment

Information on our Deposits feature and commonly asked questions.

Deposits | Information for Clients

Pay in Cash--Don't Charge Credit Card

Service Fees

Your professional may enforce a No-Show/Late-Cancellation Policy. This means that if you cancel within 24 hours of the appointment start time or miss your appointment, your card will be charged…

What if I Cancel Late or Do Not Show Up to My Appointment

Everything you need to know in case your card declines.

Credit Card Declined When Booking an Appointment or at Checkout

Have Your Professional Save Your Credit Card on File for Easy Checkout

Client Initiated Prepayment

Learn about the $1 authentication charge, including why it occurs and how it affects your payment.

Understanding the $1 Authentication Charge

Learn more about taxes being charged on StyleSeat appointments.

Service Tax for Clients

Information on how you can pay your professional in installments with Klarna, including: how to sign up, checking your payment schedule, information on tipping your professional, and other frequently asked…

Klarna FAQ | Using Klarna As A Client

Touchless Auto Pay for Easier Checkout

Everything you need to know about StyleSeat’s promotions and discounts, including how they’re applied and what to do if you encounter any issues.

Applying Promo Codes and Discounts

Overview on how to request a refund, appointments and payment types eligible for refunds, and other refund policy information.

Requesting a Refund

Information on fees applied at time of booking for clients.

Booking Fee

Overview of the subscription costs and fees for clients.

How Much Does StyleSeat Cost?

Payments, Refunds & More

How clients can bookmark and favorite a pro to keep track of their top pros.

How To Manage Your Favorites

Learn how to update or edit your account's email or password

Update Email or Password

How to message a professional through your app, view message inbox, delete messages, and report a message to Support.

StyleSeat Messaging

Learn how to update your settings for text reminders and alerts

Update Text Message Settings

Troubleshooting tips and recommendations to help you get into your account if you are experiencing difficulty logging in.

Trouble Logging in as a Client?

Account Management

Create a custom design with text, images, and links

Join

StyleSeat Home

Blog

Find answers and get help from Intercom Support and Community Experts

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